Capital Image Transportation Service
Terms and Conditions


    Billing:
  • Rides are billed to client’s credit card or corporate account
    numbers. For your convenience Capital Image accepts the following
    cards:
    Visa
    Master Card
    American Express
    Discover Card
    Check and Cash payments are accepted when arranged
    with office.

    A $ 50.00 SERVICE FEE WILL BE CHARGED FOR RETURNED
    CHECKS (COLLECTION AND COURT COSTS ADDITIONAL).

  • Additional charges will be itemized on the invoice statement
    when applicable:
               Two-way tolls
               Parking
               Airport and Regulatory fees

    Cancellation and No Show Fees:
  • CANCELLATIONS OF CONTRACTS SHOULD BE REQUESTED AS
    SOON AS POSSIBLE AND WILL BE HANDLED AT THE COMPANY'S
    DISCRETION. NO REFUNDS WILL BE GIVEN UNLESS APPROVED BY
    OWNER BECAUSE OF SPECIAL CIRCUMSTANCES.

    If a refund is approved, it will be based on the following schedule:
                                 More than        45 days                 100%
                                          30-44 days                   90%
                                          15-29 days                   50%
                                Less than 15 days                    0%
  • Cancellation of sedans within two hours will result in a full charge
    equal to the cost of the trip.
  • A "no show" fee equal to the trip cost plus applicable wait time fee will
    be charged when the passenger fails to arrive at the designated location.


    Hourly Rates:
  • Hourly rates are calculated from the time set for pick up until the
    final drop-off.
  • Hourly trips are billed at a:
    Two-hour minimum for sedans
    Three-hour minimum for larger vehicles
  • Additional time beyond the contracted hours will be billed at
    the regular hourly rate.
  • Travel time may apply if pick-up or drop locations are out the local
    Washington Metro area.

    Wait Time (point-to-point transfers):
  • A thirty 30 minute grace period is allowed following the reported
    domestic flight arrival time.
  • A forty-five (45) minute grace period is allowed following the reported
    international flight arrival time.
  • A fifthteen (15) minute grace period is granted for all other pick-ups.
    There after waiting on point-to point transfer will be calculated at the
    regular per hour rate.
  • Stops en route are charged at $10 or more per stop.

    Holidays:
    A 15% U.S. Holiday surcharge, based on the fare, stop and waiting
    time, will be charged to all trips occurring on:
                            New Year's Day
                            Christmas Day
                            Fourth of July
                           Thanksgiving Day
     
    Additional Conditions:
  • Capital Image will not be liable for circumstances beyond its
    control including weather, road conditions and breakdowns.
  • Capital Image assumes no responsibility for lost or damaged baggage
    or personal belongings, or for any items left in the vehicle.
  • Any action caused by a client or their party that leads damage to our
    vehicles can result in extra charges.
  • All rates are subject to change without notice.